It is the policy
of Highcliffe Residential Home that a Care Plan is drawn up
on each resident's admission. This is known as a
Residents Care Plan.
The Care Plan is
devised by a member of the management team and in
consultation with you and/or your family. This plan is
tailored to meet your requirements and will be re-assessed
constantly to make sure that any changes in circumstances
are noted and changed if necessary.
Each resident is
assigned a key worker. The key worker will "befriend"
you and undertake to review all your needs monthly. This
will be done with you and/or your family. The key worker may
undertake to review more frequently should your
circumstances merit this.
that is held at Highcliffe Residential Home regarding
yourself is confidential and can be seen at your request by
yourself or designated family member.
We are regulated
by the Care Quality Commission Northwest and you can view
the latest inspection report
or contact them
by post at:
Gallowgate, Newcastle-upon -Tyne NE1 4PA